Contact Us

The fastest way to reach a BRAINTRAVEL INC. travel agent is by phone. The toll-free number works from anywhere in the United States.

You are contacting an independent travel agency. BRAINTRAVEL INC. is not directly affiliated with, endorsed by, or partnered with Delta Airlines, United Airlines, American Airlines, or Southwest Airlines. All trademarks belong to their respective owners. For airport services, online check-in, or bookings made directly with an airline, please contact the airline.

When you call

To help us find your reservation quickly, please have ready:

  • Your booking reference (confirmation code) or ticket number, if you already have a booking
  • Each traveler’s name exactly as it appears on their government-issued ID
  • Your travel dates, departure city and destination

For your security

Please do not send full credit card numbers, passport scans or other sensitive information by email. If payment is needed, our agent will take it securely over the phone after you approve the total amount in U.S. dollars.

Complaints and feedback

If you are not satisfied with our service, email support@airlinetickethelpline.com with your booking reference and a description of the issue. We will reply. For more information, see our Refund & Cancellation Policy and Terms of Service. You may also file a complaint about air travel with the U.S. Department of Transportation at transportation.gov/airconsumer.